The best way to care for your wooden products is to treat them carefuly witha clean soft cloth and a small drop of olive oil.
Stains and dirt can be with a soft damp cloth, rubbing carefully.
Our products are made exclusively from high-quality, durable materials. For the wooden elements, we use carefully selected American walnut, oak, or black-stained oak. Each piece of wood has its own character and unique grain. These are complemented by robust, powder-coated steel, which is not only stable but also particularly resistant. For several products, we also use soft felt, which combines functionality with a pleasant feel.
We are always looking forward to exciting collaborations! Send us an inquiry via our contact form or write an email to support@konsoe.com.
Our customer support team is always on hand to answer any questions or concerns you may have. Simply contact us using our contact form or send us an email to support@konsoe.com. We will try to answer your request as quickly as possible. :-)
After placing your order, you will receive an order confirmation. Once your order has been shipped, you will receive an email with a tracking link that allows you to check the status of your order at any time. This way, you know exactly when your package will arrive.
If you would like to change something after your purchase (e.g., address or items), please contact our support team immediately. We can make changes as long as the order has not yet been shipped. Unfortunately, this no longer is possible after shipment.
No, you don't usually need any additional tools to assemble our products. All products are designed to be particularly easy and quick to assemble, even if you have no craftsmanship experience.
If a product requires special screws or parts, we will of course include the appropriate tools so that assembly is hassle-free.
Yes, our Setup Cockpit is designed so that you can easily assemble it yourself. Assembly takes only a few minutes and, thanks to our patented mounting grid, it's a child's play.
You can configure your Setup Cockpit entirely according to your needs, adjust it over time, and replace or add individual parts. This way, your workspace grows with you.
We do not offer wood samples, as each of our products is unique and natural variations in grain and color occur naturally. This is a sign of quality and makes each product unique.
To give you the best possible impression of the different wood varieties, we recommend that you take a look at our product photos and customer reviews. These give an authentic impression of the different types of wood.
We are constantly developing new products and improving existing ones to make your workspace even more functional and enjoyable. Our patented Setup Cockpit ecosystem is continuously growing with new add-ons.
Do you have any requests or ideas? Send them to us by email at support@konsoe.com or via our social media channels.
You can find out more about shipping here.
You can select the following payment methods in the checkout to pay for your order:
We offer free shipping for qualified orders. You can find all the details and our shipping times here.
Yes, we offer worldwide shipping. You can find detailed information on shipping to your country here.
You can find our return policy here.
Yes, we are so confident in our products that we offer you a 30-day satisfaction guarantee. This means you can return your order within 30 days of purchase as long as it is in like-new condition, no-questions-asked. You can find detailed information and a form template in our refund policy.
Quality is always our top priority. However, if you ever encounter a problem with your product, please contact our support team directly. Simply use our contact form or send us an email at support@konsoe.com. We will get back to you within 48 hours.
If you have any further questions or comments, please use our contact form. We look forward to hearing from you! We will do our best to get back to you within 24 hours.
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