Hair Styling Tools FAQ

Start with the result you want—drying, smoothing, curls, waves or root lift—then compare the controls, attachments and starting-hair guidance on each product page.

Follow the instructions for the specific product. Unless a tool is explicitly designed for wet-to-dry use, start with fully dry hair.

Use the lowest effective setting for your hair and desired result. Hair type, chemical history, section size and technique can all affect the finish. Stop using the tool if you notice discomfort or an unusual smell.

Check the product page, product label and supplied instructions before use. A plug adapter changes plug shape; it does not change electrical voltage.

The included components depend on the product and selected variant. Review the product images, option name and “what’s included” information before ordering.

Orders are typically processed within 1–3 business days. Shipping rates and delivery estimates are shown at checkout. See the Shipping Policy for details.

Use the tracking link in your shipping confirmation or visit Track Your Order.

Eligible items may be returned within 30 days of delivery. Contact us before sending an item back and review the Return & Refund Policy for the full conditions.

Email support@konsoe.com or use the Contact page. We aim to reply within 1 business day, Monday–Friday.